Case Study - 2020
PALM
Summary
PALM is a new way to think about hospital tents that helps better user experience, traffic and system. During critical times like COVID-19, an efficient system could help hospital workers massively.
Audience
PALM is a competitive project that was presented for Global Grad Show, in partner with the Investment Corporation of Dubai.
Click to visit Global Grad Show
My Role
UX Research
UX Design
Low Fid Mockup
PROJECT BACKGROUND
"I can say that every corner, every part of the hallway, every room, every space has been filled up to capacity with our patients," said one of the nurses in Brooklyn Hospital during the COVID-19 breakout. The effect of COVID-19 is causing a lot of trouble for healthcare workers and the environment. During the earlier COVID-19 breakout, some states set up hospital tents to handle the patients; however, these tents were not safe environments for both the patients and the healthcare workers. To help provide a better hospital tent solution, Interior Designer Sabrina Bae, a UX designer Mikayla Kim and I got together to tackle this new territory.
—— RESEARCH
RESEARCH GOAL & KEY FINDINGS
During the research, we found out that the biggest problem in hospitals is constant group infections, and hospital-acquired infection is worsening COVID-19. As a solution, hospitals and governments worldwide are coming up with temporary shelters to distribute patients; due to the time constraint and resources to create temporary sites, the condition worsens. According to CNN News, the Chinese temporary quarantine site collapses, causing ten people to die and 23 people missing.
"We found during the Ebola epidemic in West Africa, patients treated in [buildings] had lower mortality than patients treated in tents," - Doctor, Boston Medical Center.
After hearing this, we decided to create a tent environment that prevents group infections by providing an efficient route system for doctors and patients, using materials that fights off bacteria, and create an app design to organize patient and their vitals handy through a central monitoring system using IoT.
Design: Concepts & Sketching
We initially planned on designing just one central monitoring system; however, as we developed the tent, we noticed to create an optimal routing system, we should implement an app that the doctors can carry to show the optimal route for each bed location per tent.
On the Central Monitoring System, we designed a tent location finder, overall statistic of the tent, emergency notification system, and emergency ring doctor button.
On the mobile version, we only carried the most important information possible:
patient list, patient's vital, tent location, and patient history.